If you have Medicaid, you may qualify for FREE non-emergency medical transportation (NEMT). Metro Luxury Inc. gets you to every appointment — safely, on time, and at no cost.
Just 3 simple steps. Free, fast, and easy. We handle the rest.
Provide the time, date, and location of your appointment so MAS can arrange your ride.
Request Metro Luxury Inc. as your preferred provider when speaking with MAS.
Call 1-855-360-3543 to set up your secure transportation through MAS.
Our bilingual team is available 24/7 to guide you through every step.
Every vehicle in our fleet meets NYC Taxi and Limousine Commission requirements, helping ensure safe, compliant, and professional transportation service for Medicaid-approved rides.
Every passenger treated with warmth and respect
Reliable rides for seniors and Medicaid members
Trained drivers ready to assist at every step
We provide non-emergency medical transportation (NEMT) for Medicaid-eligible members across New York City — safely and on time.
We do not provide assisted transportation. Riders must be able to enter and exit the vehicle without assistance.
Yes, 24/7 at 718-665-4900 or customercare@metroluxurycorp.com.
No, we only transport clients approved through Medicaid.
Be ready at least 15 minutes before your scheduled pickup time.
Yes, background checks, HIPAA compliance training, patient sensitivity, and defensive driving.
Yes, our team speaks English and Spanish and proudly serves diverse NYC communities.
No, at this time we do not offer wheelchair-accessible transportation.
Call MAS at 855-360-3543 and select Metro Luxury Inc. as your provider.
The Bronx, Manhattan, Queens, Brooklyn, and Staten Island.
Call us at 718-665-4900 as soon as possible. Cancellations do not affect your eligibility for future rides.
Yes, if Medicaid authorizes a personal assistant or escort approved through MAS during your trip request.
Compassionate, reliable medical transportation for Medicaid patients across New York City.
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